Terms of service
Overview
Welcome to Collective Paper Co. The terms “we”, “us”, and “our” refer to Collective Paper Co. By visiting or shopping on our website (the “Services”), you agree to these Terms of Service and our Privacy Policy. If you do not agree, you must not use or access our Services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
1. Access & Accounts
By using our Services, you represent that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use our Services.
You agree to provide current, complete, and accurate information when creating an account, placing an order, or making a purchase. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
2. Products
We aim to display our products as accurately as possible. However, colours and details may appear differently depending on your device and settings. We do not guarantee that your purchase will exactly match what is shown on your screen.
Product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.
3. Orders
By placing an order, you are making an offer to purchase. Orders are not binding until accepted by us and payment has been processed. We reserve the right to accept, decline, or cancel any order at our discretion.
Your purchases are subject to our Refund Policy. Orders placed are for personal use only and not for resale or export.
4. Pricing & Billing
Prices and promotions are subject to change without notice. The price charged for a product will be the price at checkout, as confirmed in your order email. Prices do not include taxes, shipping, or import duties unless expressly stated.
You agree to provide valid and up-to-date payment information. By submitting payment details, you confirm that you are authorised to use the chosen payment method and agree to pay all charges incurred.
5. Shipping & Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once products are handed to the carrier, title and risk of loss transfer to you.
Your purchases are subject to our Shipping Policy.
6. Intellectual Property
All content on the Services—including names, logos, designs, text, graphics, and images — is the property of Collective Paper Co or our licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, or use our content without prior written consent. All rights not expressly granted are reserved.
7. Third-Party Tools & Links
Our Services may include third-party tools or links. We provide access to these “as is” and are not responsible for their content, accuracy, or availability. Use of third-party sites or tools is at your own risk and subject to their terms.
8. Relationship with Shopify
Our store is powered by Shopify. However, all sales and transactions are made directly with Collective Paper Co. Shopify is not responsible for any sales, disputes, or issues arising from purchases made through our store.
9. Feedback
Any feedback, suggestions, or reviews you provide may be used by us for business purposes without obligation or compensation. By submitting feedback, you confirm you have the rights to share it and that it does not infringe on the rights of others.
10. Errors & Updates
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct such errors and update information at any time without notice, including after you have submitted an order.
We may update these Terms at any time by posting revisions on this page. Continued use of the Services constitutes acceptance of any changes.
11. Prohibited Uses
You may only use our Services for lawful purposes. You must not use the Services:
- For unlawful, fraudulent, or malicious activity.
- To infringe upon our intellectual property or the rights of others.
- To harass, abuse, defame, or harm others.
- To distribute spam, malware, or harmful code.
- To copy, scrape, or misuse any part of the Services.
We may suspend or terminate access if you violate these Terms.
12. Disclaimer of Warranties
The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, or non-infringement. We do not guarantee uninterrupted, timely, or error-free use of the Services.
13. Limitation of Liability
To the fullest extent permitted by law, Collective Paper Co shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, or data, arising from your use of the Services or products purchased.
14. Indemnification
You agree to indemnify and hold harmless Collective Paper Co, Shopify, and our affiliates, officers, employees, and licensors from any claims, damages, or liabilities arising from your breach of these Terms or your misuse of the Services.
15. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved exclusively in the courts of England and Wales.
16. Contact Information
Questions about these Terms of Service should be directed to:
Collective Paper Co Ltd
hello@collectivepaper.co
Office 8451, 321-323 High Rd, Chadwell Heath, Essex RM6 6AX, United Kingdom.